Dental Receptionist DR-1

Location:

Toronto, ON

About Us:

We are a small but thriving dental office in Toronto, committed to providing exceptional patient care in a friendly and professional environment. As we continue to grow, we're looking for a skilled and experienced Dental Receptionist DR-1 to join our team. If you have a passion for dentistry and customer service, we want to hear from you!

Job Description:

As a Dental Receptionist DR-1, you will be responsible for managing our front desk and handling advanced administrative tasks. You’ll play a key role in ensuring our office runs smoothly and efficiently, supporting the team by coordinating appointments, managing patient records, and overseeing insurance claims. The ideal candidate will have strong communication skills and the ability to provide an excellent patient experience.

Key Responsibilities:

Greet and register patients, ensuring a welcoming and organized reception area.
Schedule and confirm appointments, manage the dental office calendar, and handle cancellations or rescheduling as needed.
Process insurance claims, verify coverage, and manage pre-authorization requests.
Maintain patient records, ensuring that all information is accurate and up-to-date.
Handle billing, payments, and patient inquiries regarding insurance or account balances.
Assist with ordering supplies and managing inventory.
Coordinate with the clinical team to ensure smooth patient flow and timely appointment handling.
Answer phone calls and emails professionally, addressing inquiries or transferring to the appropriate staff member.
Maintain confidentiality of patient information in compliance with regulations.

Requirements:

Minimum of 1 year of experience as a Dental Receptionist, preferably at a DR-1 level.
Strong understanding of dental terminology, procedures, and insurance billing.
Experience using AbelDent and EvaSoft is an asset.
Excellent organizational and multitasking skills.
Strong communication skills and a patient-centered approach.
Ability to work independently and as part of a team.
Attention to detail and accuracy in handling administrative tasks.
Knowledge of privacy regulations and patient confidentiality.

What We Offer:

Competitive salary based on experience.
A supportive work environment with opportunities for professional growth.
Training and development opportunities.
A friendly and welcoming team.

How to Apply:

If you're ready to join a dedicated dental team and contribute to our continued success, please submit your resume and a cover letter outlining your experience (if you have some) with AbelDent and EvaSoft, and why you're a great fit for this role.

Job Types: Full-time, Part-time

Pay: $24.00-$28.00 per hour

Benefits:

Dental care

Ability to commute/relocate:

Toronto, ON M4E 1H2: reliably commute or plan to relocate before starting work (required)

Application question(s):

Have you carefully read the entire job description, and do you understand what we are looking for in this role?

Education:

AEC / DEP or Skilled Trade Certificate (required)

Experience:

Dental receptionist: 1 year (preferred)

Language:

English (required)

Work Location: In person

Beach Village Dentistry

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