Overview
We are seeking a dedicated and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations. This role requires a strong understanding of dental terminology, and scheduling, as well as proficiency in Dentrix proffered. The Dental Receptionist will play a crucial role in ensuring smooth patient flow and maintaining accurate records.

Responsibilities

Greet patients warmly and manage the check-in and check-out process.
Schedule appointments efficiently while considering patient needs and office availability.
Handle incoming calls on multi-line phone systems with professionalism and courtesy.
Verify patient insurance information and assist with insurance claims processing.
Maintain accurate patient records .
Review documentation for completeness and accuracy before patient visits.
Manage patient inquiries regarding treatment plans, appointments, and billing issues.
Maintain a clean and organized front desk area to enhance the patient experience.
Collaborate with dental staff to ensure seamless communication regarding patient care.

Skills

Proficient in Dentrix.
Experience in medical billing and collections is preferred.
Excellent computer skills including Microsoft Office Suite; typing skills are essential (10 key typing preferred).
Strong organizational skills with attention to detail for documentation review.
Previous experience in a dental clinic or medical office setting is highly desirable.
Exceptional customer service skills with a focus on patient satisfaction.
Ability to manage multiple tasks efficiently while maintaining a professional demeanor. Join our team as a Dental Receptionist where you can contribute to providing high-quality dental care while ensuring an excellent experience for our patients. We look forward to welcoming a new member who shares our commitment to exceptional service.

Job Types: Full-time, Permanent

Pay: $23.00-$33.00 per hour

Expected hours: 30 – 40 per week

Benefits:

Dental care
Extended health care
Life insurance
RRSP match

Work Location: In person

Bourquin Dental Centre

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Dental Receptionist