We are seeking a Patient Care Coordinator to join our team. This role is ideal for individuals with a background in business administration, healthcare administration, or customer service coordination who are highly organized and thrive in a fast-paced clinical environment.

Key Responsibilities:

Coordinate and manage patient scheduling to optimize clinic efficiency
Deliver a professional and consistent patient experience from check-in to follow-up
Communicate effectively with patients in both English and Cantonese
Review and present treatment plans, including financial options
Process insurance claims, billing, and payments accurately
Maintain detailed and confidential patient records using Cleardent software
Support the daily administrative and operational workflow of the clinic

Requirements:

1–2+ years of experience in administration, coordination, or customer-facing roles
Diploma or certificate in Business Administration, Healthcare Administration, or a related field is considered an asset
Fluent in Cantonese and English (spoken)
Strong organizational, communication, and multitasking skills
Ability to work efficiently in a high-volume environment

Assets:

Experience in a dental or healthcare setting
Familiarity with Cleardent or similar practice management software
Experience with scheduling, billing, or financial coordination

What We Offer:

Competitive compensation based on experience
Comprehensive health and dental benefits
RRSP program
Employee and family assistance program
Continuing education and career development opportunities
A supportive and collaborative team environment

Pay: $28.00-$34.00 per hour

Benefits:

Employee assistance program
Extended health care
RRSP match
Store discount

Work Location: In person

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Patient Care Coordinator