Overview
We are seeking a friendly and organized Dental Receptionist to join our team in a fast-paced, family oriented dental office. The ideal candidate will be the first point of contact for our patients and will play a crucial role in ensuring a positive experience from the moment they enter our practice. This position requires excellent communication skills, attention to detail, and proficiency in managing administrative tasks within a dental environment.

Responsibilities

Greet patients warmly and manage the front desk operations efficiently.
Schedule appointments, confirm patient visits, and handle cancellations.
Maintain accurate patient records using electronic records systems - Dentrix & Max assist
Answer phone calls professionally, addressing inquiries and providing information about services offered.
Collect patient information and verify insurance details prior to appointments. This includes sending pre determinations.
Assist with billing and payment processing as needed. This includes sending claims, managing Accounts Receivables and making follow up calls for payment/ Pre Ds.
Ensure the reception area is clean, organized, and welcoming for patients.
Collaborate with dental staff to ensure smooth patient flow throughout the office.

Qualifications

Previous experience in a dental office setting is preferred.
Proficiency in Dentrix and RecallMax or similar dental software is highly desirable.
Strong administrative skills with a focus on accuracy and detail.
Familiarity with phone systems and managing multi-line calls effectively.
Knowledge of Dental terminology.
Excellent interpersonal skills with the ability to communicate clearly with patients and team members.
Ability to work in a fast-paced environment while maintaining professionalism and composure.

Hours

4 days a week- M,T,W,Th
8 hour shifts with an hour lunch
1/ month - Saturday - 8am to2pm
No Sundays
2 evenings [till 7pm]
Approximately 30 hours per week

If you are passionate about providing exceptional patient care and have the necessary skills to thrive in a dental reception role, we encourage you to apply! You will be part of a supportive team and we are all ready to help you have an easy transition into our office. We pride ourselves in providing work-life balance.

500$ Health benefits every 6 months, Vacation pay and Dental care offered. Yearly Reviews.

Job Type: Full-time

Pay: $18.32-$30.00 per hour

Benefits:

Dental care
Extended health care
On-site parking
Paid time off
Vision care

Experience:

Canadian+Dental+Receptionist: 3 years (required)
Canadian Dental office : 1 year (required)

Work Location: In person

Cambridge dental

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Dental Receptionist