Job title: Dental Office Manager

Location: Burnaby, BC (in person)

Job type: Full-time, permanent

Pay: $36.00 to $41.00 per hour (depending on experience)

About the role

Canada Way Dental is hiring an Office Manager to lead the day-to-day operations of a well-established Burnaby practice. You will be the bridge between the clinical team, the front desk, owners and regional manager. You will own scheduling efficiency, team performance, patient experience, and weekly reporting.

What you will do

Lead and develop the on-site team: reception, LDAs, hygienists, and associate dentists
Own the daily schedule, production targets, and recall performance
Handle escalated patient situations with professionalism and care
Coach, document, and develop staff, including direct performance conversations
Manage clinic-level hiring
Ensure compliance with clinic policies, SOPs, and BC employment standards

What you need

3+ years in a dental office, preferably with at least 1 year in a lead or supervisor role, but we can train an experienced administrator
Comfort with practice management software (we use Tracker)
Strong written and verbal communication
Demonstrated ability to manage difficult conversations professionally
Eligible to work in Canada

What we offer

Competitive hourly wage ($36 to $41/hr, based on experience)
Benefits package
Performance bonus structure tied to clinic KPIs
Strong support for continued professional development

Schedule: 4-5 days per week; schedule can be discussed.

We look forward to reviewing your application.

Job Types: Full-time, Permanent

Pay: $34.00-$41.00 per hour

Benefits:

Extended health care
Paid time off

Ability to commute/relocate:

Burnaby, BC V5G 1G5: reliably commute or plan to relocate before starting work (required)

Application question(s):

What is the name of the dental office where you held your most recent position?
How many years of dental office experience do you have?

Work Location: In person

Canada Way Dental

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