Overview
We are seeking a dedicated and organized Dental Office Manager to oversee the daily operations of our dental practice. The ideal candidate will possess strong leadership skills and a comprehensive understanding of dental office procedures. This role is crucial in ensuring that our office runs smoothly, providing exceptional patient care while maintaining efficient administrative functions.

Operational Management:

Daily Operations: Managing the day-to-day activities of the dental practice, ensuring a smooth and efficient workflow.
Scheduling: Coordinating patient appointments, managing appointment books, and ensuring efficient use of the dentist's and hygienists' time.
Staff Management: Recruiting, hiring, training, and supervising administrative staff. This also includes performance management, resolving conflicts, and creating schedules.
Financial Management: Overseeing billing, processing insurance claims, managing accounts receivable, and handling financial transactions.
Inventory Management: Managing the ordering and stocking of dental supplies and equipment.
Facility Management: Ensuring the dental office is clean, organized, and well-maintained.

Patient Care and Relations:

Patient Communication: Addressing patient inquiries, resolving concerns, and providing excellent customer service.
Patient Records: Maintaining accurate and confidential patient records.
Appointment Management: Confirming appointments, managing cancellations and rescheduling.
Patient Satisfaction: Ensuring a positive patient experience from check-in to check-out.

Compliance and Regulatory:

Healthcare Regulations: Ensuring the practice adheres to all relevant healthcare regulations and laws.
HIPAA Compliance: Maintaining patient privacy and confidentiality.
Safety Protocols: Implementing and enforcing safety protocols and procedures.

Other Responsibilities:

Marketing and Business Development: May assist with marketing the practice and managing the practice's online presence.
Goal Setting: May be involved in setting and achieving practice goals.
Reporting: May be responsible for generating reports on practice performance.

Job Types: Full-time, Permanent

Pay: $23.75-$40.15 per hour

Expected hours: 32 – 40 per week

Benefits:

Dental care
Extended health care
On-site parking
Vision care

Flexible language requirement:

French not required

Schedule:

Evening shift
Monday to Friday
Weekends as needed

Experience:

Dental Office Management: 2 years (required)

Work Location: In person

D'Arcy Dental

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Dental Office Manager