Exceptional Patient Care Coordinator – Build Lasting Patient Relationships

About the role:
Are you a natural relationship builder with a gift for creating welcoming and seamless patient experiences? We are looking for an empathetic and highly organized Patient Care Coordinator to be the heart of our dental practice. Your role will be essential in ensuring our patients feel informed, comfortable, and valued from their very first interaction. If you have a knack for combining administrative excellence with genuine care, you will thrive here.

Your key contributions:

Be the face and voice of our practice, delivering a superior level of customer service with every interaction.
Manage and optimize our appointment schedule to ensure patient and clinic flow is efficient and stress-free.
Serve as a patient advocate by clearly explaining treatment plans and financial details, and managing insurance processes.
Facilitate effective communication and coordination between patients and our clinical team.
Maintain accurate patient records with meticulous attention to detail.
Ensure the front office operates smoothly and professionally, reflecting our practice's high standards.

What you need:

Experience in a medical or dental office is required.
Solid computer proficiency and experience with electronic medical records.
Comfortable with dental terminology and communicating complex information clearly.
Proven ability to manage multiple tasks while remaining calm, composed, and friendly.
Outstanding interpersonal skills that build trust and foster positive patient and staff relationships.

What you can expect from us:

Empathetic team environment: Work alongside dedicated professionals who are committed to exceptional patient care and a supportive atmosphere.
Continuous development: We support your professional growth with opportunities for continuing education.

Job Types: Full-time, Part-time, Permanent

Benefits:

Dental care

Experience:

Dental office: 1 year (required)

Licence/Certification:

Certified Dental Assistant (required)

Work Location: In person

Delhi Smiles Family Dentistry

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