Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our dental practice. The ideal candidate will have experience in a dental or medical office setting and will be responsible for managing front desk operations, ensuring a smooth patient experience, and maintaining accurate records. The Dental Receptionist will play a crucial role in the daily functioning of our office, providing excellent customer service and administrative support.

Duties

Greet patients warmly as they arrive at the office and assist with check-in procedures.
Manage multi-line phone systems to answer calls, schedule appointments, and address patient inquiries.
Maintain electronic medical records (EMR) accurately and ensure compliance with privacy regulations.
Process patient information, including insurance verification and billing inquiries.
Utilize dental software such as Dentrix and Epic for scheduling and record management.
Assist with administrative tasks such as filing, faxing, and managing correspondence.
Provide information about dental procedures and office policies to patients as needed.
Collaborate with dental staff to ensure efficient patient flow and high-quality care.

Requirements

Previous experience as a Dental Receptionist or in a similar role within a dental or medical office is preferred.
Proficiency in using electronic medical records systems; familiarity with Dentrix and Epic is a plus.
Strong understanding of medical terminology related to dentistry.
Excellent organizational skills with attention to detail to maintain accurate patient records.
Ability to handle multiple tasks simultaneously while providing exceptional customer service.
Experience with front desk operations, including managing appointment schedules and handling patient communications.
Strong communication skills, both verbal and written, to interact effectively with patients and staff.
Administrative experience is highly valued; familiarity with office procedures is essential. Join our team as a Dental Receptionist where you can contribute to creating a welcoming environment for our patients while supporting the overall efficiency of our practice!

Job Type: Full-time

Pay: $20.00-$27.00 per hour

Expected hours: 65 – 75 per week

Work Location: In person

DR. Borsatti Dental Office

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