Location: Beltline, Downtown Calgary

We are seeking an experienced and enthusiastic Dental Receptionist to join a successful periodontal practice located in the Beltline Downtown Calgary area. We have a passion for excellence and patient care. The successful candidate will thrive in a fast-paced and dynamic patient-centred environment.

Days and Hours: Monday-Thursday 7 am - 4 pm, Friday 7 am- 11 am

Job Description:

Manage day-to-day operations of the periodontal practice, adhering to all opening and closing protocols of the clinic
Check in patients according to office protocol; verify and update patient information.
Confirm patient appointments according to protocol
Prepare financial treatment plans and present plan options to patient
Respond to estimate inquires on procedures to patients
Ensure proper patient follow-up
Serve as a point of contact for various inquiries
Establish genuine rapport with patients and dental offices
Optimize appointment schedules
Processing payments and submission of dental insurance claims
Manage patient records and charts
Complete all tasks in an efficient, timely and effective manner
Schedule hygiene appointments
Prepare bank deposits
Other administrative duties as assigned

Qualifications/ Requirements:

Experience with treatment coordination, insurance claims, pre-determinations, customer service and the ability to manage time & prioritize duties efficiently are a MUST
Minimum of three years dental reception experience
Completion of post-secondary diploma is preferred
Proficient in Microsoft Office
Experience with Open Dent Software is an asset
Proactive with problem solving
Flexible and adaptable to change
Strong organizational skills and comfortable with being systemized
Experience with patient scheduling
Able to handle competing priorities
Excels at both verbal and written communication
Composure in a high-volume work environment

If you are interested in this position, please submit your resume and cover letter via email.

We thank all applicants for their interest and advise that only selected candidates will be contacted.

Job Type: Full-time

Pay: $35.00-$40.00 per hour

Work Location: In person

Dr. Thomas Yu Periodontist

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