Private Dental Practice

St.Thomas/London Ontario

We are a well-established, growing dental practice seeking an experienced Office Manager to help take our clinic to the next level. This is a leadership role for someone who enjoys ownership, accountability, and actively building a practice — not just maintaining one.

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Compensation

$60,000 – $80,000 per year, depending on experience

Performance-based bonuses tied to practice growth and efficiency

Full-time, permanent position

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The Opportunity

This is our first dedicated Office Manager role, and it is a key hire. You will work closely with the practice owner to:

Reduce day-to-day operational stress

Improve systems, scheduling, and team accountability

Actively build and grow the practice

You will have meaningful influence over how the office runs and evolves.

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Key Responsibilities

Practice Growth & Development

Lead practice growth initiatives, including:

Coordinating monthly in-house specialist days (oral surgery, endodontics, paediatric dentistry)

Managing referrals, schedules, case flow, and communication related to visiting specialists

Identifying opportunities to increase production in a patient-centred, non-corporate way

Build and optimize the hygiene program

Support the clinic’s transition toward more digital systems and workflows

Scheduling & Operations

Maintain consistently full dentist and hygiene schedules

Optimize chair utilization and reduce gaps

Manage recalls, short-call lists, and schedule efficiency

Support extended hours or future evening/weekend expansion if demand supports it

Team Leadership & Accountability

Lead front desk operations and oversee administrative staff

Support hiring, onboarding, performance management, and conflict resolution

Set clear expectations and follow through when issues arise

Create systems so problems are solved proactively, not reactively

Front Desk & Administrative Oversight

Treatment plan presentation and financial coordination

Insurance follow-ups and billing oversight

IPAC knowledge and compliance (hands-on involvement is an asset)

Maintain a calm, organized, and professional front-of-house environment

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Who We’re Looking For

5+ years in dental administration; management experience strongly preferred

Confident communicator with patients, staff, and specialists

Organized, decisive, and comfortable holding people accountable

Motivated by growth, improvement, and ownership

Digital dentistry experience is an asset (not a requirement)

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Why This Role Is Different

You will not be micromanaged

You will have real influence over how the practice grows

Your role is to minimize the owner’s headaches

This is a long-term opportunity for the right person

Qualified candidates will be contacted for an initial confidential conversation.

Send resume to darrylsanjose@gmail.com

Job Types: Full-time, Permanent

Pay: $60,000.00-$80,000.00 per year

Benefits:

Dental care

Work Location: In person

Elgin Dental Centre

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