Job Title: Dental Administrator / Leadership
Location: Kamloops
Employment Type: Full-Time
Experience Level: Mid to Senior

Inspire. Lead. Deliver Excellence.

We’re a thriving, patient-focused dental practice in Kamloops, and we’re looking for an exceptional Dental Administrator / Leader who’s ready to make a positive impact, lead with confidence, and help take our team to the next level.

This is a unique opportunity for someone who is not only a strong leader but also proficient in the hands-on, day-to-day functions of a dental office—and can lead by example in every aspect of practice operations.

About the Role

As the heart of our operational team, you’ll be responsible for ensuring our practice runs smoothly every single day—while creating an environment where people feel supported, engaged, and empowered to do their best work.

You’ll oversee all aspects of the practice and stay actively involved in daily tasks, using your broad knowledge and skillset to support and guide the team. Your leadership will directly impact the quality of patient care, staff performance, and overall practice success.

Key Responsibilities

Lead and support all day-to-day operations of the practice
Lead, coach, and inspire both front office and clinical staff with clarity, energy, and accountability
Set clear expectations and keep the team focused on daily, weekly, and monthly goals
Oversee scheduling, billing, insurance processing, and patient coordination
Support with team hiring, onboarding, training, and performance management
Understand, analyze and manage KPIs, production goals, and practice metrics to drive growth and identify where improvements are required to support organizational goals.
Maintain accurate records and ensure compliance with regulatory standards
Collaborate with clinical providers to ensure seamless and high-quality patient experiences
Lead by example by being fully proficient in the roles you oversee—including front desk, financial coordination, and patient engagement

What We’re Looking For

You are a natural leader with a strong operational mindset, a team-first attitude, and a deep understanding of what it takes to run a high-performing dental practice. You take initiative, solve problems quickly, and bring a calm, confident presence to the office.

Qualifications:

Proven leadership experience in a dental or healthcare setting (medical, optical, physio, etc.)
A comprehensive understanding of all roles and functions within a dental office
Proficiency in dental software (e.g., Dentrix, Eaglesoft, or similar)
Strong communication and interpersonal skills to effectively lead and connect with team members and patients
Track record of successful staff supervision, operational efficiency, and meeting performance targets
Excellent organizational skills and attention to detail
Ability to stay hands-on while managing people, systems, and outcomes

Why Join Us?

A supportive and collaborative team that values respect, trust, and positivity
The opportunity to make a meaningful impact and grow with a practice that values leadership
Competitive salary and comprehensive benefits
Ongoing professional development and the chance to shape the future of our team

Ready to Lead with Purpose?

If you're driven, hands-on, and passionate about people and performance—we want to hear from you.

Apply now with your resume and a brief cover letter outlining your leadership style and experience in dental or healthcare leadership.

Job Types: Full-time, Permanent

Pay: $35.00-$42.00 per hour

Additional pay:

Signing bonus

Benefits:

Dental care
Extended health care
On-site parking

Schedule:

8 hour shift
Day shift
Monday to Friday

Ability to commute/relocate:

Kamloops, BC V2E 2N1: reliably commute or plan to relocate before starting work (required)

Experience:

Leadership or Management: 3 years (required)

Work Location: In person

Hillside Dental

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Dental Administrator/Leadership