Position: Dental Receptionist

Pay: Wage contingent on education and experience.

Job description:

Join Our Growing Dental Team!

Are you a friendly and organized individual with a passion for providing exceptional patient care? Humboldt Smiles in the beautiful community of Humboldt one hour east of Saskatoon, is seeking a talented and motivated individual to join our dedicated team as a Dental Receptionist. The Dental Receptionist plays a vital role in ensuring a great patient experience.

Responsibilities Include:

Scheduling Maestro: Check the daily schedule for accuracy and adapt as needed to ensure a smooth flow of appointments.
Phone Pro: Answer and respond to telephone calls with professionalism, assisting patients with their inquiries and scheduling needs.
Patient Care Specialist: Check in patients according to office protocol, verifying and updating patient information for seamless record-keeping.
Tech-Savvy: File patient information into the practice management software efficiently and accurately.
Warm Welcome: Provide a warm and welcoming atmosphere for patients as they enter and leave the office, making them feel comfortable and valued.
Patient Outreach: Perform recall duties to ensure patients stay on track with their dental appointments.
Billing Guru: Prepare claim forms for patients with dental insurance and assist in collecting payments as required.
Document Wizardry: Enter insurance payments as required and gather and accurately record insurance information from patients.
Financial Savvy: Possess basic knowledge of Accounts Receivable and Aging Reports to support our business's collection activities.

Skills and Qualifications:

Exceptional communication skills with patients and team members.
Proficiency in computer software and understanding of clinical procedures.
Strong organizational skills and ability to follow through on tasks.
Understanding of dental nomenclature and procedures can be trained.
Excellent telephone etiquette and customer service experience.
Strong written and verbal communication skills.
Professionalism and customer/patient focus.
Strong conflict resolution and time management abilities.
Eagerness to learn and improve skills.
Ability to work collaboratively in a fast-paced environment.
1-year of dental administration experience is an asset but not required.
Familiarity with ABELDent is considered an asset but not required.
Experience with Microsoft Office software.
Grade 12 or equivalent is required; Additional post-secondary administrative training would be an asset.

Why Humboldt Smiles?

Joining our team means becoming a part of a close-knit family that values collaboration, professionalism, and excellence. As we continue to grow, we are on the lookout for passionate individuals who share our commitment to providing outstanding patient care. From administrative roles to clinical positions, Humboldt Smiles offers a range of opportunities to showcase your skills and make a meaningful impact on the lives of our patients.

At Humboldt Smiles, we do not just provide dental care; we create experiences that leave a lasting impression. Our commitment to patient education ensures that individuals are well-informed about their oral health, allowing them to make informed decisions. Our practice is built on values of integrity, compassion, and continuous improvement, making us a trusted choice for both patients and team members alike.

We offer:

Competitive wages tailored to experience and skills.
A comprehensive benefits package to support your overall well-being and continued development.
Free parking.
Consistent Monday to Thursday schedule (no weekends or stat holidays).
A flexible schedule of working 30-35 hours per week depending on circumstances.
A collaborative and supportive team environment with an organized treatment schedule.
Opportunities for professional growth and development.
Cutting-edge technology and modern facilities.
A warm and welcoming workplace that prioritizes patient comfort.

Ready to Take the Next Step? Join our team and make a difference in the dental health and wellness of our community. We are excited to welcome a new member to our dynamic team and cannot wait to hear from you!

Discover the difference at Humboldt Smiles, where your career aspirations meet exceptional patient care.

Humboldt Smiles is dedicated to recruiting and retaining a qualified workforce. By valuing a diverse workforce, Humboldt Smiles is committed to hiring practices that are fair and equitable. We thank all candidates for their interest in the position, however, only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

Extended health care
On-site parking

Work Location: In person

Humboldt Smiles Dental Studios Inc.

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Dental Receptionist