iDental Okotoks is a patient-centered, family-oriented dental office focused on providing high-quality care in a warm and welcoming environment. As a key part of our front office team, the Dental Administrator plays a vital role in creating a positive first and lasting impression for every patient. This is a blended position that includes both reception and treatment coordination responsibilities.

Key Responsibilities

- Greet and check in patients with a warm and welcoming attitude

- Answer phone calls and schedule appointments efficiently

- Manage electronic medical records and maintain patient files

- Verify insurance details and process payments

- Assist with billing, coding, and treatment coordination

- Present treatment costs and review payment options, financing, and insurance coverage

- Communicate with insurance companies as needed to support claims or appeals

- Clearly explain treatment plans, procedures, and financial options to patients

-Coordinate referrals to specialists as needed

Requirements

- Minimum 2-3 years of experience in a dental office setting

- Knowledge of dental terminology and procedures

- Completion of a Dental Administration or Dental Assisting course is an asset but not required

- Proficient with office technology (computers, printers, phone systems)

- Experience with Tracker software (preferred)

- Strong organizational skills and attention to detail

- A friendly, team-oriented attitude with a focus on patient care

Benefits

- Competitive salary based on experience

- Dental Insurance

- Paid time off and holidays

- Clothing Allowance

- Free Parking

- Bonuses

Hours:

Monday/Tuesday 11am-7pm
Thursday 8am-4pm OR 8am-12:30pm - can be discussed further
One Saturday per month 8am-2pm (No Saturdays June-Aug)

*Only applicants with dental experience will be considered*

To Apply

Please submit your resume and a brief cover letter detailing your experience and availability.
We appreciate all applications, but only candidates selected for an interview will be contacted.

Job Types: Part-time, Permanent

Pay: $23.00-$30.00 per hour

Expected hours: 25 per week

Additional pay:

Bonus pay

Benefits:

Company events
Dental care
On-site parking
Paid time off
RRSP match

Schedule:

Evening shift
Monday to Friday
Weekends as needed

Application question(s):

How many years experience do you have in a dental office?

Work Location: In person

iDental Okotoks

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