Senior Dental Receptionist / Office Manager

Full-Time | Competitive Compensation | Career Growth Opportunity

We are a patient-focused Orthodontic and General Dental Practice dedicated to delivering high-quality care and an outstanding patient experience. We are seeking an experienced and motivated Senior Dental Receptionist / Office Manager to lead our front office operations and support our growing team. This position offers opportunities for leadership, professional development, and career advancement within a collaborative and positive workplace.

Responsibilities:

Oversee the day-to-day operations of the dental clinic.
Ensure smooth and efficient office workflow.
Address and resolve patient concerns, complaints, and workplace conflicts professionally.

Insurance & Financial Administration

Process insurance claims and payments accurately.
Manage insurance and patient accounts receivable (A/R).
Follow up on outstanding balances and claims.
Assist patients with insurance and billing inquiries.

Team Leadership

Recruit, hire, onboard, and train new and temporary staff.
Support ongoing staff development and continuing education.
Prepare employee schedules and assist with payroll administration.
Foster a positive, productive, and professional team culture.

Patient Care & Reception

Greet and check in patients with a friendly and professional attitude.
Answer phones and schedule appointments.
Verify insurance coverage and collect necessary patient information.
Maintain accurate patient records and ensure confidentiality.
Provide administrative support to dentists and clinical staff.

Qualifications

Previous experience as a Dental Receptionist, Senior Dental Receptionist, Office Manager, or similar role within a dental practice.
Strong knowledge of dental insurance claims, payments, billing, and accounts receivable.
Proficiency with Tracker Dental Software is required
Experience with staff scheduling, payroll, hiring, and training.
Excellent communication, organizational, and problem-solving skills.
Ability to multitask and work effectively in a fast-paced environment.
Professional, dependable, and patient-focused approach.

What We Offer

Competitive compensation based on experience.
Supportive and collaborative team environment.
Opportunities for continuing education and professional development.
Leadership opportunities and increased responsibilities as the practice grows.
Room for advancement and long-term career growth.
Stable, full-time position in a well-established dental practice.

If you are an experienced dental professional with strong leadership and organizational skills, we would love to hear from you. Apply today and become an integral part of our growing team.

Pay: From $37.00 per hour

Benefits:

Dental care
On-site parking
Vision care

Application question(s):

Tracker Software Experience

Experience:

Dental receptionist: 3 years (required)

Work Location: In person

Lynn Valley Orthodontics and Family Dentistry

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Senior Dental Receptionist / Office Manager