Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of dental office procedures, excellent communication skills, and proficiency in various software systems.

Responsibilities

Greet patients warmly and manage the front desk operations.
Schedule and confirm appointments using Dentrix and other scheduling software.
Handle multi-line phone systems to answer calls, respond to inquiries, and direct calls appropriately.
Maintain accurate patient records and manage electronic medical records (EMR).
Process patient check-ins and check-outs efficiently while ensuring a smooth flow of operations.
Collect patient information, including medical history and insurance details, ensuring compliance with privacy regulations.
Assist with billing inquiries and coordinate with insurance companies as needed.
Provide support to dental staff as required, including managing correspondence and office supplies.

Qualifications

Previous experience as a Dental Receptionist or in a similar role within a dental or medical office is preferred.
Familiarity with Dentrix software is highly desirable; experience with Epic is a plus.
Strong knowledge of medical terminology related to dental practices.
Proficient in managing electronic medical records (EMR) systems.
Excellent organizational skills with attention to detail in administrative tasks.
Ability to handle multiple tasks simultaneously in a fast-paced environment.
Strong communication skills, both verbal and written, with a customer-oriented approach.
Experience working with multi-line phone systems and general office equipment is essential. Join our team and contribute to providing exceptional care to our patients while enjoying a supportive work environment that values your skills and expertise!

Job Type: Full-time

Pay: $25.00-$31.11 per hour

Expected hours: 35 per week

Ability to commute/relocate:

Lindsay, ON: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work Location: In person

McLaughlin Dental Centre

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Dental Receptionist