MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual for the position of Dental Office Manager to join our team in Vancouver, British Columbia.

Our Company has the following to offer:

Excellent compensation plan with benefits including medical, dental, vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics

Responsibilities:

Perform general office duties such as answering the phone responding to general inquiries, sorting, and distributing incoming and outgoing mail, filing, ordering office
May manage hiring, termination, evaluation, and counselling of personnel and maintain employee records. May review and approve timecards for all staff, act as liaison to HR department
May perform a full range of accounting duties: Accounts payable, accounts receivable, purchasing and collections.
Manage the efficient processing of laboratory casework including handling inbound calls, pick-up/receiving, scheduling, billing/invoicing, and on-time delivery of cases
Use Magic Touch and Intacct systems and remain up-to-date though seminars, research, and representatives
Control administrative Quality Assurance standards to ensure efficiency and identify training opportunities
Implement systems to maintain and safeguard assets (Cash, A/R, Fixed Assets, gold control, petty cash, etc.) And manage internal control aspects
Ensure compliance with OHS regulations, including timely accident reporting and assurance that mandatory safety measures are being followed
All other duties as assigned or as otherwise required

Qualifications:

Knowledge of dental lab products, materials, and techniques preferred
Basic computer knowledge with ability to learn new programs
High level of attention to detail and exceptional organizational skills
Strong interpersonal, verbal, and written communication skills
Highly motivated with the ability to quickly learn procedures and products
Exceptional customer service skills
Maintain clean equipment and work area
High School diploma or equivalent required

Our Company is proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

Pay: $27.00-$30.00 per hour

Benefits:

Dental care
Extended health care
Life insurance
Paid time off

Ability to commute/relocate:

Vancouver, BC V5M 1C2: reliably commute or plan to relocate before starting work (required)

Application question(s):

How many years of dental office manager experience do you have?
What are your salary expectations?

Work Location: In person

MicroDental Laboratories

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Dental Office Manager