Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth operation at the front desk of our dental office. This role requires proficiency in managing electronic medical records and familiarity with dental terminology, as well as strong communication skills to effectively interact with patients and staff.

Duties

Greet patients warmly and assist them with check-in and check-out processes.
Schedule appointments and manage the dental office calendar efficiently.
Maintain accurate patient records using electronic medical records systems such as Tracker
Handle phone systems to answer inquiries, confirm appointments, and address patient concerns.
Process patient information and insurance claims accurately.
Ensure the front desk area is organized, clean, and welcoming.
Collaborate with dental staff to facilitate smooth patient flow throughout the office.
Stay updated on medical terminology and office procedures to provide informed assistance.

Skills

Proficiency in electronic medical records management, particularly with systems like Dentrix or Epic.
Strong understanding of medical terminology related to dental practices.
Previous experience as a Dental Receptionist or in a similar front desk role within a dental or medical office.
Excellent communication skills, both verbal and written, to interact effectively with patients and team members.
Ability to operate phone systems efficiently while managing multiple tasks simultaneously.
Strong administrative skills with attention to detail for accurate record keeping.
A friendly demeanor and commitment to providing outstanding patient care.

Join our team as a Dental Receptionist where your contributions will make a significant impact on our patients' experiences!

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Additional pay:

Bonus pay

Benefits:

Dental care

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

Parkway Family Dental

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Dental Receptionist