We are a busy, fast-paced dental practice seeking a highly organized, tech-savvy full-time Patient Care Receptionist to join our front office team. Typical shifts are 8 hours long scheduled between 8:00am – 5:30pm, Monday to Friday.

If you thrive in a fast-moving environment, enjoy interacting with patients, and have strong computer and communication skills, we want to hear from you! Previous experience in a dental office or similar environment preferred but we are willing to train the right candidate.

Daily tasks may include:

Scheduling appointments for patients with Dentists, CDA’s, and Hygienists.

Answering telephones, greeting patients when they arrive, and responding to emails.

Completing end of appointment tasks with patients including billing patients and/or insurance companies and scheduling for next appointments.

Collecting payments for treatments provided from patients and insurance companies and address questions about account balances.

Creating and reviewing treatment estimates with patients, including sending pre-authorizations to insurance companies.

Ensure e-filing of referrals, letters, and x-rays happen in a timely fashion.

Communicate with all staff about the schedule, patients’ needs, etc.

As required, trouble shoot computer/software issues and supporting installations and upgrades of software and hardware.

Work to increase efficiency and office procedures to offer better service and care to our patients.

Maintain databases with accuracy

Ensure daily, weekly, and monthly tasks are completed.

We offer competitive compensation (based on experience), uniforms, and health and dental benefits. Relocation allowance may be available for non-local, qualified applicants. Preferred start date is September 6.

Submit your resume and a brief cover letter outlining your experience and interest in this role to admin@penderharbourdental.com.

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Expected hours: 32 – 40 per week

Benefits:

Company events
Dental care
Extended health care
On-site parking
Relocation assistance

Ability to commute/relocate:

Madeira Park, BC: reliably commute or plan to relocate before starting work (preferred)

Location:

Madeira Park, BC (preferred)

Work Location: In person

Expected start date: 2025-09-06

Pender Harbour Dental

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Patient Care Receptionist