Join the Team at Phoenix Dental!

We are looking for a friendly, organized, and professional Dental Receptionist to join our team! As the first point of contact for our patients, you'll play a key role in creating a welcoming experience while helping our office run smoothly and efficiently.

Responsibilities

Greet patients and provide exceptional customer service
Schedule appointments, answer phones, and manage patient inquiries
Maintain accurate patient records and documentation
Verify insurance information and assist with billing and payments
Manage accounts receivable, including tracking outstanding balances, following up on overdue accounts, and processing patient payments
Support daily office operations and administrative tasks
Keep the reception area organized and welcoming

Requirements

Dental Receptionist Certificate required
Previous dental office preferred
Experience with accounts receivable, insurance claims, and collections is an asset
Experience with Tracker Software is an asset
Strong communication and organizational skills
Professional, friendly, and patient-focused attitude
Ability to multitask in a fast-paced environment
Ability to speak Vietnamese is an asset

Approximate office hours (subject to change):

Tuesday: 9-5pm

Wednesday: 9-5pm

Thursday: 9-5pm

Friday: 9.30-6pm

Saturday: 9-5pm

Why Join Us?

At Phoenix Dental, we are committed to providing exceptional patient care in a welcoming and supportive environment. Our team genuinely enjoys working together, supporting one another, and providing outstanding care for our patients. We believe that a positive workplace culture leads to better patient experiences, and we're proud to have a team that collaborates, communicates, and celebrates successes together.

If you're passionate about patient care and want to be part of a friendly, team-oriented practice, we'd love to hear from you! ✨

Pay: $25.00-$35.00 per hour

Application question(s):

Do you have experience with Tracker Software?

Experience:

Dental Receptionist: 1 year (preferred)

Language:

Vietnamese (preferred)

Licence/Certification:

Dental Receptionist Certificate (required)

Work Location: In person

Phoenix Dental

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