DENTAL TREATMENT COORDINATOR

Key Responsibilities

Conduct detailed consultations to explain tx plans, procedures, timelines, and cost estimates (Invisalign, Implants)
Assist patients with financing options, insurance coverage, pre-auth, and out-of-pocket estimates.
Schedule tx appointments and follow up with patients who haven’t completed their plans
Coordinate between clinical team and patients to ensure smooth care delivery
Submit claims and pre-d, and manage insurance paperwork to maximize
Monitor case acceptance, production, and payment schedules, and initiate reminders for outstanding plans
Provide compassionate customer service, addressing concerns and reinforcing patient confidence

Qualifications

Proven experience as a Dental Treatment Coordinator or in a similar dental administrative role (3+ years preferred)
Strong understanding of dental terminology, insurance protocols, and treatment planning
Excellent communication (verbal and written), interpersonal, and sales-oriented skills
Well-organized, detail-focused, and comfortable managing multiple patient cases and follow-ups
Proficiency in dental practice management software (OpenDental experience is an asset)
High integrity with respect to patient privacy and confidentiality

Compensation & Benefits

Please submit your resume and cover letter detailing your experience and CDA credentials to: vsharma31@yahoo.com

Job Type: Full-time

Pay: $32.00-$36.00 per hour

Benefits:

Experience:

Work Location: In person

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