EXPERIENCED DENTAL RECEPTIONIST

“Work With Purpose. Learn With Passion. Grow With Us.”

Who We Are

We are a family-owned, growth-focused dental practice entering an incredibly exciting chapter. With new ownership, state-of-the-art technology, modernized systems, and expanded services, our clinic is evolving into something truly special. We offer a full spectrum of care — from cosmetic, implant, and general dentistry to airway-focused orthodontics, TMJ and facial pain therapy, and snoring/sleep-apnea treatment.

But what truly defines us isn’t just what we treat — it’s how we work.

We believe in quality over quantity, a calm and organized workflow, and patient-centered care delivered by a team that genuinely supports one another. As we modernize, we are strengthening our systems, elevating our standards, and creating an environment where every team member feels empowered, heard, and respected.

Our leadership vision is centered on team harmony, clinical excellence, and sustainable scheduling. We want our staff to grow personally and professionally, feel proud of the care they provide, and enjoy coming to work each day. We are building a practice where stability, kindness, and continuous learning are part of everyday life.

About You

You are an experienced dental receptionist who takes pride in being the first impression of a patient’s experience and the anchor of a well-run, modern dental practice. You value clarity, professionalism, accuracy, and compassion — and you know how much the front desk impacts the entire flow of the day.

You’ll fit beautifully here if you are:

Reliable, consistent, and highly organized, with strong attention to detail
A warm communicator who can help patients feel supported, informed, and cared for
Skilled at managing schedules in a way that supports both patients and the clinical team
Someone who thrives in a structured, streamlined environment with clear systems
Confident discussing treatment plans, fees, and insurance with professionalism
A true team player who believes that great dentistry begins with great coordination
A person who values personal and professional growth, and wants to be part of a practice that is evolving in meaningful ways

If you want to feel proud of the work you do, supported by your team, and part of something that is growing with purpose, you’ll thrive here.

Key Responsibilities

Greet patients with warmth, professionalism, and clarity
Manage phones, emails, and patient inquiries in a timely, helpful manner
Schedule and coordinate patient appointments to support smooth clinical flow
Present treatment plans and discuss fees confidently and accurately
Handle insurance submissions, estimates, billing, and payments
Maintain accurate digital records, patient profiles, and daily reports
Support the clinical team by keeping the front office organized, calm, and efficient
Maintain professionalism and confidentiality at all times
Contribute to a supportive, solutions-oriented team culture

Required Qualifications

Mandatory: Prior dental reception experience
Strong understanding of dental terminology, procedures, and patient flow
Experience with dental scheduling and insurance coordination
Familiarity with Tracker dental software is an asset

(we are willing to train the right candidate)

Excellent communication skills — verbal, written, and interpersonal
Ability to multitask while maintaining accuracy and composure
Warm, professional demeanor and commitment to high-quality patient service

What We Offer

We believe in rewarding excellence, dedication, and true team mentality:

Highly competitive compensation (based on experience, performance & consistency)
Employer-provided dental benefits — including specialty treatments for you and your family
Pension/Retirement package
Generous Continuing Education & Professional Growth Allowance
Uniforms
Supportive, team-centered culture
Training & mentorship in advanced services
Opportunities to expand your clinical skills and build a long-term career
Family-first values from a family-owned practice

This is more than a job. It’s a place to grow.

If you’re looking for a practice where you can truly develop your skills, be appreciated, and be a part of something evolving and meaningful, we would love to meet you.

We look forward to meeting you.

Submit your resume to office@slipacoffdentistry.com

Job Type: Full-time

Expected hours: 40 per week

Benefits:

Dental care
On-site parking

Work Location: In person

Slipacoff Dental Centre

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