Job Title: Senior Dental Administrator
Location: McKenzie Towne, Calgary, Alberta
Employment Type: Full-Time

About Us:
We are a privately owned, well-established general dental and orthodontics office in McKenzie Towne, Calgary, and we're excited to expand our team! If you are an experienced, professional, and friendly dental administrator, we invite you to join our growing crew. Our practice is built on strong relationships, excellent patient care, and a positive work environment. We’re looking for a Senior Dental Administrator who is efficient, empathetic, and highly organized to help us provide the best patient experience possible.

Wage: Negotiable, based on experience
Start Date: As soon as we find the right candidate!

Key Responsibilities:

Front Desk Operations: Greet patients and create a welcoming environment from the moment they arrive.
Appointment Scheduling: Efficiently manage appointment scheduling using Dentrix and Max Assist (RecallMax), ensuring that patients are seen in a timely manner.
Patient Communication: Handle multi-line phone systems, assist with patient inquiries, appointment confirmations, and general office-related questions.
Collaboration with Dental Team: Work closely with the dental staff to maintain effective communication and a smooth office operation.
Payment and Insurance: Process patient payments, submit insurance claims, and handle any billing inquiries in a professional manner.
Office Support: Ensure office organization by maintaining accurate patient records and keeping the office environment neat and efficient.
Flexible Schedule: Required to work 1 evenings until 8pm and 1-2 Saturdays per month, with potential flexibility for the right candidate.

Qualifications:

Experience: Minimum 3 years of dental experience required, with previous experience in dental administration and clinical support as a Registered Dental Assistant (RDA) preferred.
Technical Skills: Familiarity with Dentrix and Max Assist (RecallMax) software is a strong asset.
Communication: Strong verbal and written communication skills, with the ability to interact effectively with patients and dental staff.
Organization: Excellent organizational skills and the ability to multitask efficiently while maintaining attention to detail.
Professionalism: Must demonstrate a professional demeanor, be empathetic, and maintain a positive attitude, even under pressure.
Flexibility: Ability to work 1 evenings until 8pm and weekends (1 evenings and 1-2 Saturdays per month).

Benefits:

Competitive Salary: Wage is negotiable based on experience.
Extended Benefits: Includes dental, massage therapy, prescriptions, and chiropractic care.
Positive Work Environment: Friendly, collaborative team in a privately owned practice.
Career Growth: Opportunities for professional development and career advancement.

How to Apply:

If you have the right experience and are looking for a friendly, dynamic work environment, we’d love to hear from you! Please email your resume in confidence to office@southfamilydental.com to discuss the opportunities available and to become part of our growing team.

We look forward to meeting you!

Job Types: Full-time, Permanent

Expected hours: 30 – 40 per week

Benefits:

Company events
Dental care
Extended health care
On-site parking
Vision care

Application question(s):

How many years of Dental Experience as a Dental Administrator do you have in Alberta?

Experience:

Dental Administrator: 3 years (required)

Work Location: In person

South Family Dental & McKenzie Orthodontics

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