Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front desk operations of our dental office. This role requires a strong understanding of dental terminology and experience with electronic medical records systems. The Dental Receptionist will play a crucial role in ensuring a smooth patient experience from scheduling appointments to handling inquiries.

Responsibilities

Greet patients warmly as they arrive at the dental office and assist them with check-in procedures.
Schedule and confirm patient appointments using office management software.
Manage phone systems efficiently, answering calls promptly and addressing patient inquiries or concerns.
Maintain accurate patient records in electronic medical records systems, ensuring confidentiality and compliance with regulations.
Process patient information, including insurance verification and billing inquiries.
Collaborate with dental staff to ensure seamless communication regarding patient care and scheduling needs.
Maintain cleanliness and organization of the front desk area to create a welcoming environment for patients.
Assist with administrative tasks as needed, including filing, data entry, and inventory management.

Experience

Previous experience as a Dental Receptionist or in a similar front desk role within a medical or dental office is preferred.
Familiarity with dental software such as Open Dental or Epic is highly desirable.
Strong knowledge of medical terminology related to dentistry is essential.
Proficiency in managing electronic medical records and utilizing phone systems effectively.
Excellent communication skills, both verbal and written, with a focus on customer service.
Ability to multitask in a fast-paced environment while maintaining attention to detail.

Join our team and contribute to providing excellent dental care while ensuring an outstanding experience for our patients!

Job Type: Full-time

Pay: $24.00-$34.00 per hour

Expected hours: 37 per week

Benefits:

Company events
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
Relocation assistance
Vision care

Ability to commute/relocate:

Nipigon, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

dental experience

Experience:

Dental office: 1 year (required)

Work Location: In person

Expected start date: 2025-08-06

Sovereign Dental

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