Job Title: Senior Dental Treatment Coordinator (Patient & Team Trainer)

Company: Summersmiles Family Dental

Location: London, ON

Are you an expert Treatment Coordinator who is also passionate about teaching, mentoring, and developing a successful team?

Summersmiles Family Dental, a growing, family-focused practice in London, is seeking a dynamic leader for a unique Treatment Coordinator role. This isn't just about presenting treatment plans; it's about elevating our entire team. As a key member of a renowned Southwestern Ontario dental group, you will have a remarkable opportunity to not only deliver an exceptional patient experience but also to develop training materials that enhance the skills of our staff.

Why You'll Love Being Part of the Summersmiles Team:

We invest in our people's growth and well-being. You will enjoy:

Excellent Compensation: A highly competitive wage and a performance-based bonus program.
Comprehensive Benefits: Including extended health care, vision benefits, and in-house dental.
A Unique Growth Path: This role offers paid continuing education plus the chance to develop your skills in leadership, training, and instructional design.
A Positive Culture: We value work-life balance with paid leave and foster a strong, collaborative environment with regular team-building activities.

Your Impact on Our Patients and Team (Responsibilities):

This is a dual-focus role where you will excel in both patient-facing and team-development duties:

As a Treatment Coordinator:

Masterfully present complex treatment plans and financial arrangements to patients with clarity and empathy.
Expertly coordinate patient schedules and appointments to ensure a seamless treatment journey.
Serve as the primary liaison between patients and our clinical team, ensuring all questions are answered.

As a Team Trainer:

Design, develop, and implement engaging training materials for our administrative and clinical staff.
Utilize your instructional skills to lead training sessions that improve service delivery and office efficiency.
Collaborate with leadership to identify training needs and contribute to the overall growth of the practice.

What You Bring to the Table (Qualifications):

Required: A minimum of 2 years of experience as a Dental Treatment Coordinator.
Required: To be considered, your dental office experience must be from within North America.
A deep understanding of dental procedures and the confidence to communicate them effectively.
Exceptional communication, presentation, and interpersonal skills.
A meticulous eye for detail and a passion for creating efficient systems.
Asset: Previous experience with TRACKER dental software is highly valued.

Ready to Make a Bigger Impact?

If you are a passionate professional looking for a role that goes beyond traditional treatment coordination, we encourage you to apply.

Job Type: Full-time

Pay: $30.00-$35.00 per hour

Additional pay:

Bonus pay

Benefits:

Company events
Dental care
Extended health care
Life insurance
Paid time off
Tuition reimbursement
Vision care

Flexible language requirement:

French not required

Schedule:

Monday to Friday
Weekends as needed

Experience:

Dental Office: 2 years (required)
TRACKER Dental Software: 2 years (preferred)
Treatment Coordination: 2 years (required)

Work Location: In person

Summersmiles Family Dental

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