Our ideal candidate must be local to Drayton Valley and area or willing to relocate. Dental admin or clinical experience is required for this position.

Are you ready to lead with passion and purpose? Join our dental family as an Office Manager and leave a lasting impression on our patients and team. As an independent leader, you'll have the opportunity to shape our practice's culture while making a positive impact on the lives of those we serve.

Timber Dental is a privately owned, non-corporate clinic looking for an amazing team lead to join us in a full-time capacity. This position is ideal for admins or RDAs looking to grow into a management role (no management experience is required). We offer mentorship and plenty of support!

OPERATIONS MANAGER (Office Manager) RESPONSIBILITIES:

Administrative Management:
Maximizing profitability through efficient operation while still maintaining our Mission Statement
Supervise and coordinate the day-to-day operations of the dental office
Implement office policies and procedures to ensure efficiency and compliance with regulations.
Manage office budgets, expenses, and financial transactions to identify where to save money.
Liaison for dental supply reps
KPI update and analysis
Supply the Director of Operations with monthly reports
Staff Management:
Recruit, train, and supervise dentists, administrative staff, dental assistants, and receptionists.
Schedule staff shifts, assignments, and vacations to ensure adequate coverage.
Point of contact for requested time off (sick and vacation)
Host team meetings and plan team events
Patient Relations:
Handle patient complaints and concerns promptly and professionally.
Ensure a welcoming and comfortable environment for patients in the waiting area and throughout their visit.
Community initiatives
Record Keeping and Compliance:
Ensure compliance with healthcare regulations, including HIA
Monitor and update office protocols to reflect changes in regulations or best practices.
Inventory and Supplies Management:
Coordinate ordering and restocking of supplies to ensure smooth operations
Manage relationships with vendors and negotiate contracts for supplies and services.
Technology Management:
Train staff on the use of software and other office technology.
Stay informed about advancements in dental technology and recommend upgrades or improvements as needed.
IT liaison
Human Resources Management:
Lead the team effectively through strong communication, creativity and positivity
Scheduling department, month-end, and 1-on-1 meetings
Send and analyze team engagement surveys
Resource for the team to discuss ideas or problems
Conduct performance evaluations and provide feedback and coaching to staff members.
Payroll
Hiring and recruiting new team members

Experience:
- Dental experience required (admin or clinical)
- Excellent organizational and multitasking skills
- Ability to prioritize tasks and meet deadlines in a fast-paced environment
- Exceptional communication and interpersonal skills

We offer competitive compensation based on experience. Abundant training and support will be supplied.

If you are looking to take your dental career to the next level, Timber Dental is the place to do it!

Please submit your resume along with a cover letter detailing your relevant experience to shanna@nordstromdental.com

Only qualified candidates will be contacted for further consideration.

Job Type: Full-time

Pay: $30.00-$40.00 per hour

Application question(s):

Have you worked in a dental office or have dental experience (either admin or clinical)?

Work Location: In person

Timber Dental

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Dental Office Manager