Are you looking for a you next dental home? If so, consider joining our team!

We're looking for an organized, personable, and driven Treatment Plan Coordinator / Administrative Lead to become a key member of our leadership team. This role is ideal for someone who enjoys building relationships with patients, coordinating complex care, and helping a high-performing team operate efficiently.

Responsibilities

Present comprehensive treatment plans in a clear, compassionate, and confident manner.
Coordinate and submit insurance predeterminations for major treatment, including crowns, bridges, implants, Invisalign, full-mouth rehabilitation, and other complex procedures.
Guide patients through financial arrangements and scheduling to help them confidently move forward with recommended care.
Track treatment acceptance and follow up on outstanding treatment plans.
Liaise with our marketing partners to monitor new patient flow, referral sources, and marketing performance.
Analyze and report on key practice metrics related to patient acquisition and case acceptance.
Support front office operations and serve as the administrative lead, helping coordinate workflows and ensuring an exceptional patient experience.
Work closely with our dentists and clinical team to ensure seamless communication from diagnosis through treatment completion.

The Ideal Candidate

Previous dental administration mandatory.
Treatment coordination experience is preferred.
Strong understanding of dental insurance and predeterminations.
Excellent communication and interpersonal skills.
Professional, confident, and compassionate when discussing treatment and finances.
Highly organized with exceptional attention to detail.
Comfortable using practice management software and Microsoft Office.
Enjoys leadership, problem-solving, and continuous improvement.
A positive, team-oriented attitude with a commitment to outstanding patient care.

If you're looking for a career where you can make a meaningful impact on patients' lives while helping a growing practice thrive, we'd love to hear from you.

Pay: $29.00-$37.00 per hour

Benefits:

Dental care
On-site parking
Paid time off
RRSP match
Tuition reimbursement
Wellness program

Education:

AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

Dental receptionist: 4 years (required)

Work Location: In person

Tooth Works Dentistry

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