Office Manager (Dental) – Hybrid Leadership Role

Location: Markham, ON

Salary: $30-$35 per hour (Commensurate with experience)

Schedule: Monday–Thursday (Office Manager) | Friday (Front Desk/Admin)

Job Type: Full-time

About the Role

We are a patient-centered dental practice in Markham looking for a seasoned professional to lead our team. This is a unique role designed for someone who loves the "big picture" of practice growth but also enjoys the energy of interacting with patients at the front desk.

From Monday to Thursday, you will drive the practice forward as our Office Manager. On Fridays, you will anchor our patient experience as the lead Front Desk Administrator/Receptionist.

What You’ll Do

Leadership (Mon-Thu): Oversee daily operations, manage staff scheduling, optimize the chair schedule, and handle billing/insurance claims.

Practice Growth: Track KPIs, manage accounts receivable, and implement systems to improve office efficiency.

Patient Success (Friday): Take the lead at the front desk—checking patients in/out, answering phones, and ensuring a seamless end-of-week experience.

Mentorship: Act as a resource for the clinical and admin teams to ensure professional excellence.

What We’re Looking For

Experience: Minimum 5 years of experience as a Dental Office Manager OR a Dental Assistant with significant experience transitioning into office management.

Software Savvy: Proficiency with dental management software (e.g., Tracker, Cleardent, or Dentrix). - we currently use Abeldent.

Why Join Us?

Reliable, consistent schedule (No weekends!).

A supportive, professional environment where your leadership is valued.

Job Types: Full-time, Permanent

Pay: $30.00-$35.00 per hour

Expected hours: 32 – 38 per week

Work Location: In person

Townley dental office

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