Dental Receptionist/Treatment Coordinator – Dental Clinic (Full-time)

Location: Goderich, ON (Huron County)

Employment Type: Full-time

Reporting to: Office Manager

Work Location: In person

Wage: $24-$30(based on experience)

About Us

van Beek Family Dentistry is a modern, patient-focused dental clinic serving Goderich and surrounding communities for over 25 years. We are known for gentle, caring, and comfortable dentistry and take pride in delivering high-quality dental care in a supportive, team-oriented environment. We are also proud to be active in our local community and committed to excellence in our patients’ overall experience.

We offer competitive wages, attractive bonuses, ongoing training, and professional development, extended health and dental benefits.

Role & Responsibilities

Greet patients, answer phone calls, manage reception area, and schedule appointments
Coordinate check-ins, intake forms, and insurance pre-authorizations
Handle billing, invoicing, insurance claims, collections, and payments
Maintain accurate patient records while upholding privacy and confidentiality standards
Manage day-to-day administrative tasks (filing, correspondence, email)
Coordinate with dentists, hygienists, and clinical staff to ensure smooth office flow
Optimize the appointment schedule to ensure efficiency and productivity
Manage recalls and maintain the patient database (appointments, confirmations, changes, cancellations)
Prepare and process referral letters and other patient correspondence
Assist with treatment planning and treatment coordinating
Provide warm, professional customer service in a busy, fast-paced environment

Qualifications & Skills

Required:

Previous experience in medical/dental/office administration
Strong communication skills (verbal and written) with a professional, friendly demeanor
Excellent organization, attention to detail, and time management skills
Ability to multitask accurately and handle a high volume of activity
Proficient with Microsoft Office and comfortable with general office software
Tech-savvy and able to troubleshoot basic computer/electronic issues
Team player who can also work independently with sound judgment

Preferred/Assets:

Previous dental assisting experience
Knowledge of dental terminology, treatment codes, and procedures
HARP certified
Experience with IPAC(Infection Prevention and Control)
Experience with ClearDent, SafeReferral, Sidexis, and Recall Max/Max Assist

Schedule:

Full-time hours(32+ hours/week) Monday to Friday shifts between 7:00am and 6:00pm
Final schedule to be set based on clinic needs

How to Apply

Please email your resume (PDF), cover letter, and references to Amy Samworth at vanbeek.amys@gmail.com.

Application deadline: February 19, 2026

We thank all applicants for their interest; however, only those selected for an interview will be contacted

Job Type: Full-time

Pay: $24.00-$30.00 per hour

Expected hours: No less than 32 per week

Benefits:

Dental care
Extended health care

Work Location: In person

van Beek Family Dentistry

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Dental Receptionist/Treatment Coordinator