Dental Front Desk in West Kelowna, BC! Earn up to $30/hr!

We are looking for a detail-oriented and committed Front Desk Agent to join our expanding dental clinic. The perfect candidate will serve as the initial point of contact for our patients, delivering outstanding customer service while effectively handling administrative tasks. This position demands strong communication abilities and knowledge of dental office procedures, including experience with electronic health record systems and front desk processes.

Duties

Greet patients warmly and manage the check-in process efficiently.
Schedule and confirm appointments using dental software systems such as Dentrix or Epic.
Handle incoming calls and inquiries, providing information about services and assisting with patient needs.
Maintain accurate patient records in electronic medical records systems.
Process patient payments and manage billing inquiries.
Coordinate with dental staff to ensure smooth patient flow throughout the office.
Assist with administrative tasks, including filing, data entry, and maintaining office supplies.
Ensure the front desk area is organized and welcoming for patients.

Requirements

Previous experience in a dental office or medical office setting is preferred.
Familiarity with front desk operations and phone systems is essential.
Proficiency in using electronic medical records software; experience with Dentrix or Epic is a plus.
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to multitask in a fast-paced environment while maintaining professionalism.
A positive attitude and a commitment to providing outstanding patient care.

Become a Front Desk Agent with our team, contributing positively to our patients' experiences in our collaborative and encouraging workplace! As a key member, you'll be the face of our practice, establishing warm welcomes and making sure each patient feels appreciated.

Job Types: Full-time, Part-time

Pay: Up to $30.00 per hour

Experience:

Dental office: 1 year (required)

Work Location: In person

Westbank Dental Care and Implant Centre

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