PRIMARY PURPOSE
In pursuit of making the region a better place to live for everyone, built on transportation excellence, this role provides strategic oversight and technical direction for one or more programs/projects of high impact, risk, and complexity that are highly visible and sensitive in nature.
KEY ACCOUNTABILITIES
To advance Enterprise and regional goals, provides direction, critical thinking, and structured decision-making expertise to strategize, lead and manage the development of transportation planning policies, plans and strategies, including the planning, finance, and operation of projects and initiatives across the enterprise, ensuring compliance with Enterprise standards, policies and procedures, and legislative requirements for work of high impact, risk and complexity, exercising independent judgment where policies or guidelines do not exist.
In support of evidence-based decision-making, identifies analytical research needs, conducts research and advanced analysis, and oversees the development of advanced methods, techniques, and models to ensure successful delivery and execution of work that is of high impact, risk and complexity.
Contributes as a key member of a program team to manage projects of high impact, risk and complexity in designing and developing project scope, schedules, and work plans; defining and prioritizing deliverables; preparing and monitoring project budgets, ensuring compliance with department standards, policies and procedures, and the alignment to program, Enterprise, and regional goals, identifying and taking action on project-related risks and opportunities, alerting management and executive to critical risks. Identifies and resolves project issues related to scheduling, resourcing, cost-overruns, conflicting agendas and technical issues.
Manages program resources including providing coaching and mentoring to projects team, monitoring the achievement of milestones/deliverables, and providing input to performance management to ensure service and quality standards, budgets and project deliverables are adhered to.
Seeks to understand the lived experience and transportation needs of people and businesses in Metro Vancouver, and especially of disadvantaged and marginalized groups. Applies this understanding to plans/projects and actively coaches others on how to ensure their planning practice is informed by this understanding.
Collaborates with leaders and project sponsors across the organization, with a view to scoping out project requirements and strategizing on project deliverables, troubleshooting and resolving problems as required, often with no previous precedent or set parameters. Identifies the needs of technical/policy research and analysis and applies strategic consideration on analytical outcomes. Leads the development of reports and delivers presentations to senior management.
Scopes, plans, presents and leads interactive discussions with Executives, elected and appointed officials, including the Board and Mayors’ Council.
Nurtures collaborative relationships with internal colleagues, appointed and elected policymakers, and external stakeholders including advisory committees, staff at other government and public agencies, and other organizations and interest groups, to understand needs, maintain open communication and proactively resolve issues of high impact, risk and complexity. These issues are typically highly visible, and often with no previous precedent or set parameters.
In support of advancing Enterprise and regional goals in open, inclusive and collaborative ways, collaborates with internal stakeholders to design and oversee public, stakeholder, and partner consultation processes; represents TransLink to external audiences on issues of moderate to high impact, risk and complexity, including in highly visible public forums; considers the outcomes in the feedback report from the public consultation in the context of projects and program area; highlights critical issues for senior leaders.
Manages relationships with contractors and consultants, providing work direction and overseeing contract compliance. Approves remedial actions related to contracts and projects within authority limits.
Manages reporting staff, including selection, development, performance management and other people practices.
