Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing front desk operations. This role requires proficiency in handling administrative tasks, scheduling appointments, and maintaining patient records with accuracy and confidentiality.
Duties
- Greet patients warmly and assist them with check-in and check-out processes.
- Schedule and confirm appointments using Dentrix and other scheduling software.
- Manage multi-line phone systems to handle incoming calls, inquiries, and appointment requests efficiently.
- Maintain dental records, ensuring all patient information is up-to-date and accurate.
- Process patient insurance claims and verify coverage details as needed (including Preauthorizations etc.)
- Communicate effectively with dental staff regarding patient needs and treatment plans.
- Handle administrative tasks such as filing, data entry, and managing correspondence.
- Ensure the reception area is clean, organized, and welcoming for patients.
Qualifications
- Previous experience as a Dental Receptionist or in a similar role within a dental office is preferred.
- Familiarity with dental terminology and procedures is essential.
- Proficiency in using Tracker management software is highly desirable.
- Strong organizational skills with attention to detail in managing patient records.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to work in a fast-paced environment while maintaining professionalism under pressure.
- If you are passionate about providing excellent patient care and have the necessary skills to thrive in a dental office environment, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.
Job Types: Full-time, Part-time, Permanent
Pay: From $28.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Work Location: In person
