Come join our amazing team at MTM Brush Dental! We are searching for a detail-oriented, experienced Dental Office Administrator/Treatment Coordinator on a full-time basis, you will play a key role in executing the day to day administration and treatment coordinating duties at the dental office. The person we are looking for loves welcoming and interacting with patients and working behind the scenes to organize, implement systems and structure to ensure the office runs efficiently.
Here’s What You Get to Do:
- Act as the first point of contact to patients, particularly through welcoming and hosting in-person, over the telephone, and through email, with a view to deliver outstanding customer/patient service
- Schedule patient appointments efficiently; optimize the time and schedules of the dental professional team by minimizing gaps between appointments
- Contribute to a warm and welcoming atmosphere for patients and families that exceeds expectations and leaves a lasting impression
- Build patient relationship through ongoing dialogue and resolving any escalated patient issues promptly
- Input patient information (including insurance information) with high degree of confidentially, into the practice management software
- Responsible for the organization and co-ordination of office supplies, deliveries, etc.
- Scheduling and monitoring Major Treatment
Here’s What You Will Bring:
- Minimum of 3 year experience as a dental office receptionist
- Experience in optimization of scheduling patient appointments
- Demonstrated the ability to manage multiple priorities
- Dentrix experience preferred
- Sound knowledge of dental procedures, treatment planning, financial arrangements and insurance coverage required.
Here’s What You Will Get:
- Competitive salary
- Career growth opportunities
- Supportive, passionate team to work with!
Job Types: Full-time, Permanent
Pay: $25.00-$28.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Experience:
- Dental reception or assisting: 1 year (required)
Work Location: In person