Job Overview
We are seeking a highly organized and detail-oriented Administrator to join our healthcare team. The ideal candidate will support daily office operations, manage patient and client interactions, and ensure the smooth functioning of our dental practice. This role requires excellent communication skills, proficiency with electronic medical records, and experience in a healthcare administrative setting. The Administrator will serve as the front-line representative of our office, providing exceptional service to patients and supporting clinical staff.
Duties
- Manage front desk operations, including greeting patients and handling multi-line phone systems
- Schedule appointments and coordinate patient flow efficiently
- Maintain accurate electronic medical records using systems such as Gold and Recallmax
- Verify insurance information and assist with billing processes
- Handle administrative tasks such as data entry, filing, and correspondence
- Assist with patient check-in and check-out procedures
- Support clinical staff with administrative needs and documentation compliance
- Ensure the office environment remains organized, clean, and welcoming
- Respond to patient inquiries professionally via phone or in person
Qualifications
- Previous experience as a dental receptionist or in a medical office setting preferred
- Proficiency with electronic medical records systems such as Gold
- Office experience with multi-line phone systems and front desk operations required
- Excellent organizational skills and attention to detail
- Strong communication skills, both verbal and written
- Ability to handle sensitive information with confidentiality
- Prior administrative experience in a healthcare environment is highly desirable
- Familiarity with medical or dental office workflows is preferred
This role offers an excellent opportunity for individuals passionate about healthcare administration to contribute to a professional team dedicated to patient care excellence.
Job Type: Full-time
Pay: $23.00-$40.00 per hour
Expected hours: 32 – 40 per week
Work Location: In person