Dental Patient Care Coordinator
Practice: Vellore Village Family Dentistry
Location: Woodbridge
Website: https://woodbridgedentistry.ca
Role Type: Full-Time
Role Hours:
- Monday: 12:00 PM – 8:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 11:00 AM – 7:00 PM
- Thursday: 12:00 PM – 8:00 PM
- Friday: Off
- Saturday: 9:00 AM – 4:00 PM (2–3 Saturdays per month)
Flexibility:
The practice can accommodate candidates who are available for one evening per week instead of three, if preferred.
Job Overview
Vellore Village Family Dentistry is a family-friendly, patient-centered, moderndental practice dedicated to providing exceptional care in a welcoming and supportive environment.
We are seeking a compassionate, organized, and service-oriented Dental Patient Care Coordinator to join our team. This is an exciting opportunity to become part of a friendly, supportive, and growing dental office.
As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative operations of the practice. The ideal candidate has excellent communication skills, strong attention to detail, and familiarity with dental terminology and office procedures.
Key Responsibilities
- Greet patients warmly upon arrival and assist with check-in procedures.
- Manage inbound/outbound calls: schedule appointments, answer inquiries, and support patient needs.
- Maintain accurate patient records using Abeldent software.
- Process patient information, insurance details, and claims according to office policies.
- Coordinate with the clinical team to ensure smooth and efficient patient flow.
- Support treatment plan coordination and financial discussions, when required.
- Complete administrative duties including filing, data entry, email correspondence, and document preparation.
- Maintain a clean, organized, and professional front desk and reception area.
- Assist with monitoring and ordering office supplies.
Qualifications
- Minimum 1 year of dental or medical administration experience (dental preferred).
- Strong knowledge of dental terminology and office procedures.
- Excellent verbal, written, and interpersonal communication skills.
- Experience with Abeldent software is an asset.
- Ability to multitask effectively while maintaining accuracy and attention to detail.
- Professional presentation, positive attitude, and patient-centered mindset.
- Ability to work collaboratively in a busy, team-oriented clinical environment.
Practice Snapshot
Practice Name: Vellore Village Family Dentistry
Location: Woodbridge, Ontario
Operatories
- Total Operatories: 7
- Hygiene Operatories: 4
- Dentist (DDS) Operatories: 3
Clinical Team Structure
- Number of Hygienists per Day:
- Monday: 4
- Tuesday: 3
- Wednesday: 3
- Thursday: 5
- Friday: 2
- Saturday: 5
- Specialty Services Offered: Sedation dentistry and Periodontist services offered one day per month
Office Environment & Culture
We are a friendly and supportive dental office with a positive, collaborative atmosphere. Our team works closely together to ensure every patient receives an exceptional and welcoming experience.
Technology & Software
- Practice Management Software: Abeldent
- Digital Tools: Scanex, MaxAssist, PS2, CBCT/PAN
Neighborhood Highlights / Landmarks
Located in the heart of the Vellore Village community, the practice is surrounded by convenient amenities including cafés, restaurants, grocery stores, and local shopping plazas. With easy access to major roads and ample nearby services, the area offers a welcoming, family-oriented neighborhood that is convenient for both patients and staff.
Ready to Take the Next Step?
If you’re looking to join a team that is rooted in trust, guided by excellence, and committed to elevating patient care through innovation and digital dentistry, this is the place for you. We are a values-driven organization that empowers our teams, invests in growth, and embraces modern technology to deliver a truly exceptional patient experience.
If you want to make a meaningful impact every day, be supported by a collaborative culture, and grow your career within a forward-thinking dental network, we would love to meet you. Apply now and grow your career with us.
Job Types: Full-time, Permanent
Work Location: In person
