Dental Administrator/Office Manager

Rocky Dental Clinic • Full-time • Rocky Mountain House, Alberta, Canada • C$ 27 - C$ 35 / hour • 2m ago

Job Summary
We are seeking a highly organized and experienced Dental Office Manager to oversee the daily operations of our dental practice. The ideal candidate will possess strong administrative skills, extensive dental office experience, and proficiency with dental management software such as Gold (which is used by our office) or Dentrix. This role requires a professional who can manage front desk responsibilities, coordinate patient scheduling, and ensure smooth clinic workflows while maintaining excellent patient service standards. The Dental Office Manager will play a vital role in supporting both clinical and administrative staff to deliver exceptional dental care.

Responsibilities

Manage daily office operations, including patient scheduling, billing, and insurance processing
Supervise front desk staff, including dental receptionists and administrative personnel
Oversee patient check-in/check-out procedures, ensuring a positive patient experience
Utilize dental management software for record keeping and appointment management
Maintain accurate electronic medical records and ensure compliance with regulations
Handle multi-line phone systems efficiently to address patient inquiries and appointment requests
Coordinate with clinical staff to ensure timely patient flow and treatment schedules
Monitor office supplies inventory and order necessary materials
Train new staff members on office procedures, software systems, and customer service standards
Ensure adherence to all safety protocols, including infection control procedures

Qualifications

Proven experience in a dental office setting or medical office environment with administrative responsibilities
Strong knowledge of dental management software such as Gold or Dentrix
Familiarity with electronic medical records (EMR) systems and compliance standards
Excellent organizational skills with the ability to multitask in a fast-paced environment
Proficiency in handling multi-line phone systems and front desk operations
Knowledge of medical terminology relevant to dental practices is preferred
Exceptional communication skills and professional demeanor
Prior supervisory or office management experience is highly desirable
Ability to adapt quickly to new technologies and office procedures

This position offers an opportunity to contribute significantly to the efficiency of our practice while providing outstanding service to our patients. We seek a dedicated professional committed to excellence in healthcare administration.

Job Type: Full-time

Pay: $27.00-$35.00 per hour

Expected hours: 32 per week

Benefits: