Job Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. This role is vital in providing exceptional customer service, managing administrative tasks, and ensuring smooth daily operations. The ideal candidate will possess excellent communication skills, strong organizational abilities, and proficiency with office software. Experience in medical or dental office settings is a plus. This position offers an opportunity to work in a dynamic environment where attention to detail and multitasking are essential.
Responsibilities
- Greet visitors and clients warmly, providing a positive first impression
- Manage multi-line phone systems, directing calls efficiently and professionally
- Schedule appointments and maintain calendars using Practice Management software.
- Perform data entry with accuracy, including patient or client information in relevant databases .
- Handle administrative duties such as filing, photocopying, and organizing documents.
- Assist with billing, bookkeeping, and basic financial record keeping as needed.
- Maintain a clean and organized front desk area.
- Provide excellent customer support by addressing inquiries promptly and courteously
- Proofread correspondence and documents for accuracy before distribution
- Support office staff with clerical tasks to ensure efficient workflow
- Process Insurance Claims to and from Various Dental Insurance Companies.
Experience
- Prior office experience preferred, especially in medical or dental environments such as dental receptionist or medical office experience
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Strong computer skills including data entry, typing, and basic troubleshooting of office equipment
- Excellent phone etiquette and organizational skills are essential
- Previous experience handling multi-line phone systems and front desk responsibilities is highly desirable
- Demonstrated ability to manage multiple tasks efficiently while maintaining attention to detail
This position requires a professional demeanor, strong organizational skills, and the ability to provide outstanding customer service. Candidates should be comfortable working in a fast-paced environment and possess the necessary technical skills to succeed in this role.
Job Types: Full-time, Permanent
Pay: $23.00-$28.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Dental care
- On-site parking
Work Location: In person
