Job Overview
We are seeking a professional and organized Dental Assistant/Receptionist to join our dental practice. The ideal candidate will mainly assist the Doctor as a chair-side assistant. As a secondary role, will help at the reception desk, checking in and out patients, managing appointments, submitting insurance claims, billing, and ensuring smooth front desk operations. This double role requires excellent communication skills. As a Dental Assistant, you will also be responsible for cleaning and setting up the operatories, cleaning and sterilizing equipment and instruments, and setting up procedure trays. As a Receptionist, you will play a vital role in providing exceptional patient service and supporting the overall efficiency of the dental office.
Responsibilities
- Greet patients warmly and professionally upon arrival, creating a welcoming environment.
- Schedule, confirm, and reschedule patient appointments using Dentrix.
- Manage phone system to handle patient inquiries, appointment requests, and general questions.
- Verify patient insurance information and assist with billing processes.
- Collect payments and process transactions efficiently at the front desk.
- Prepare and update patient files, ensuring all documentation is complete and current.
- Coordinate with dental staff to facilitate smooth daily operations.
- Assist with administrative tasks, including filing, faxing, and data entry.
- Requirements
- Prior experience as a Dental Assistant or Receptionist in a dental or medical office environment is preferred.
- Proficiency with dental practice management software such as Dentrix is preferred.
- Excellent organizational skills with attention to detail.
- Ability to handle multiple tasks efficiently.
- Experience managing multi-line phone systems is an asset.
- Office experience demonstrating administrative competence in a healthcare setting.
- Exceptional communication skills, both verbal and written.
- Professional appearance and demeanour suitable for a healthcare environment.
- Although the requirements above are desirable, we are willing to train the right candidate.
Pay: $19.00-$25.00 per hour
Expected hours: 30.0 – 35.0 per week
Work Location: In person
