Position: Dental Administrator
Location: Grande Prairie, AB
Clinic: Gateway Dentistry Group
We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.
We’re looking for a skilled and compassionate Dental Administrator to join our team. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.
Specifics about the role:
- Job Type: Full Time
- Schedule: Monday to Friday, 8:00 am to 5:00 pm
- Benefits: Extended Health Benefits, HSA, EFAP
What you’ll do:
- Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
- Manage phone calls, direct inquiries, and efficiently book appointments
- Maintain and organize the patient database with accuracy and confidentiality
- Oversee insurance claims, billing systems, and follow up with insurance companies
- Establish and manage office protocols to keep operations running smoothly
- Coordinate and optimize appointment schedules
- Provide leadership and foster a team culture focused on outstanding client service
What you’ll bring to the role:
- Minimum of 1 year of experience in a dental clinic environment, including managing patient appointments and optimizing clinic flow, with a strong focus on hygiene scheduling.
- Knowledge of dental billing and insurance protocols.
- Proficiency with Microsoft Office; experience with Cleardent and MaxAssist is an asset.
- Strong verbal and written communication skills.
- Excellent problem-solving abilities with strong attention to detail.
- Friendly, professional demeanour with a patient-first mindset.
- Ability to multitask and thrive in a dynamic, fast-paced environment.
Who we are:
Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.
#PassionLP
Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team. Limited AI-enabled tools may be used solely for note-taking during phone screening interviews. If you require accommodation at any stage of the hiring process, please let us know by emailing careers@passiondental.ca
