At Gateway Dental, we know that a dental office can change someone's entire day — sometimes even their life. A warm smile at the front desk. A reassuring voice during a stressful moment. A team that truly cares. That's why we believe exceptional patient care begins long before a patient sits in the chair… it begins with people like you.
We are currently looking for a compassionate, organized, and people-focused Patient Care Coordinator to join our growing team in beautiful North Bay, Ontario.
This is more than just an administrative role — it's an opportunity to become the calming presence patients remember, the person who helps them feel comfortable, supported, and genuinely cared for from the very first phone call to their final visit.
Located near the breathtaking shores of Lake Nipissing, scenic waterfront trails, local cafés, shopping, and the vibrant downtown core, Gateway Dental offers the perfect balance of meaningful work and quality of life. Whether you love outdoor adventure, peaceful lakeside living, or being part of a welcoming community, North Bay truly has something special to offer.
- Welcoming patients with warmth, empathy, and professionalism
- Helping patients confidently understand treatment plans, insurance, and next steps
- Coordinating schedules to create a smooth and positive patient experience
- Processing insurance claims and managing patient accounts accurately
- Supporting both patients and the clinical team every step of the way
- Creating an atmosphere where patients feel comfortable, valued, and cared for
Full-Time Opportunity
Monday to Saturday: 7:30 AM – 4:30 PM
(4–5 days per week)
You are someone who genuinely enjoys helping people. You thrive in a fast-paced environment while still making every patient feel seen and heard. You bring compassion, professionalism, and positive energy into every interaction.
Ideal candidates will have:
- Experience in healthcare or medical administration (dental experience is considered a strong asset)
- Strong communication and relationship-building skills
- Excellent organization and attention to detail
- A dependable, team-oriented mindset
- A passion for creating exceptional patient experiences
- Competitive hourly compensation
- Comprehensive benefits package
- RRSP matching program
- Ongoing learning and professional development opportunities
- A supportive, collaborative team culture
- A clinic that values kindness, growth, compassion, and connection
- The opportunity to make a real impact in patients' lives every single day
At Gateway Dental, you are not just filling a position — you are becoming part of a team that believes in supporting one another, celebrating growth, and making every patient experience meaningful.
If you're looking for a workplace where your warmth, dedication, and compassion truly matter, we would love to meet you.
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We are an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.
We use AI tools to support parts of our hiring process, but all interviews and final decisions are led by real people who value genuine connection and human judgment.
