Med Spa Patient Care Coordinator/ MOA

Essence of L Medi Spa Inc • Full-time • White Rock, Colombie-Britannique, Canada • C$ 20 - C$ 25 / hour • 2m ago

Essence of L Medi Spa is an award winning boutique style medi spa located in the heart of White Rock. EOL believes that “we should age gracefully,” and our mission is to instill confidence by helping people look and feel their best through a holistic, personalized approach to health and wellness that works from the inside out.

EOL offers FDA cleared medical aesthetic and wellness services that include laser hair removal, Photo facials, skin tightening, skin resurfacing, Botox/Dysport®, LED therapy, microneedling, corrective peels, and medical-grade skincare.

Are you passionate about Aesthetic's? We welcome you to join our expanding EOL Family.

Schedule: To support our hours of operation, this position requires evenings and weekend availability.
Saturday 9am - 4pm
Sunday 9am - 4pm
Monday 9am- 6pm

Why join us at Essence of L Medi Spa:

EOL employees are the heart of our company. From fun employee incentives to company-sponsored training, we take care of our employees. If you’re all about hard work, passion, and loving what you do, then you might just be the perfect fit for our family-like atmosphere. Benefits of joining include:

Hourly rate
Extended benefits bonuses
Fun and relaxed atmosphere
Employee incentives
Company-sponsored training on EOL services
Employee Treatments and Discounts on Products and Services
Supportive and hardworking team members

About Essence of L:
EOL Medi Spa was created with this simple mission: To educate clients and offer results-oriented treatments!

With a boutique style clinic, we want you to feel at home when coming into work. With a nurturing approach and a supportive team, you will feel encouraged to grow within the aesthetic industry rather than forced into inauthentic sales tactics.

With over 21 years in business, EOL has delivered award-winning results and emotional transformations unlike anything else. Our reviews and loyal clients motivate us to strive for improvement and continued growth.

The preferred candidate is confident and has a high level of integrity coupled with a customer-first attitude. In this role, the Patient Care Coordinator is responsible for

Providing five-star holistic, ethical, and integral care to our dedicated patients, and being the welcoming face of the clinic
Manage the patient registration process, loyalty programs, and patient management system
Billing and Invoice management ( Jane System)
Maintain patient flow and room management
Manage online store and delivery of shipments
Use a variety of communication platforms and software
Work effectively both independently and in teams
Maintain patient privacy and confidentiality
Preferred background in business operations, customer service, management, sales, marketing, and MOA.

Experience/Qualifications:

A minimum of 5 years of experience working in a medical facility or medispa (5 years required)
A minimum of 2 years experiance with Jane
A minimum of 5 years of experience in Retail Management (5 years required)
Outstanding communication and client rapport (Required)
Possess a professional demeanour, polished and poised in appearance
Strong Administrative skills
Outgoing and welcoming persona
Excellent communication skills (perfect English)
Proficiency in marketing tools and platforms (Instagram, Facebook)

Education/Training:

A high school diploma and post-secondary education are required. A bachelor's Degree in a related field is preferred and or completed MOA.

Technical or Administrative Knowledge:

Ability to multitask, use personal judgment and utilize strong decision-making, analytical and follow-up skills.
Proficient with personal computers and contemporary software applications (Jane)

Work remotely

Job Types: Part-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 21.0 – 35.0 per week

Benefits: