Overview
- The Dental Treatment Coordinator & Level II Dental Assisting supports patients throughout their care, from treatment planning and scheduling to chairside assistance. This role combines patient communication and administrative coordination with clinical support to help the dental team deliver organized, compassionate care.
- The position may suit someone with experience in a dental receptionist role, dental assisting, or a dental specialty such as orthodontics or pediatrics.
Responsibilities
- Explain proposed treatment plans, help patients understand next steps, and coordinate appointments and follow-up care.
- Welcome patients, manage check-in and scheduling, and maintain accurate records and documentation.
- Assist the dentist and clinical team with procedures in accordance with applicable training, credentials, and practice protocols.
- Prepare treatment rooms, instruments, and materials; follow infection-control and sterilization procedures.
- Communicate clearly with patients, families, and team members, using appropriate medical terminology.
- Update patient information and clinical records in practice-management or electronic health record systems, such as Dentrix or Epic.
- Coordinate care involving orthodontics or pediatrics, as applicable to the practice.
- Support digital dentistry workflows and equipment, including CAD systems, when used by the practice.
Requirements
- Relevant experience in dental treatment coordination, dental reception, or dental assisting; Level II dental assisting credentials or qualifications as required by applicable regulations.
- Strong communication and customer-service skills, with the ability to explain information clearly and respectfully.
- Excellent organization, attention to detail, and ability to manage scheduling and documentation accurately.
- Familiarity with dental terminology and patient records; experience with Dentrix and/or Epic is preferred.
- Experience in orthodontics, pediatrics, or digital dentistry and CAD workflows is an asset.
- Commitment to patient privacy, infection control, and a safe, professional clinical environment.
Pay: From $27.00 per hour
Expected hours: 30.0 – 40.0 per week
Work Location: In person