DENTAL RECEPTIONIST:

About us:

At Cornwall Dental Clinic, it is our mission to provide patients with the highest standard of care. You can expect a professional, honest and comfortable experience alongside our trained and compassionate dental team. It is our sincerest desire to provide the very best that dentistry has to offer to our patients.

Cornwall Dental Clinic is seeking a friendly, organized, and customer-focused Dental Receptionist to join our growing team! As the first point of contact for our patients, you will play a key role in creating a welcoming and positive experience while supporting the smooth operation of our practice. If you have excellent communication skills, a passion for customer service, and a desire to contribute to a dynamic dental team, we’d love to hear from you! This is an exciting opportunity to grow with our expanding practice.

Job Duties and Responsibilities:

Greeting and welcoming patients to the clinic.
Ensure patient receive personal attention in a timely professional manner.
Ensure that all appropriate forms are completed prior to client receiving treatment.
Assisting patients to fill out information forms as needed.
Attached forms to electronic dental chart ready for all dental providers.
Ensure patients have the correct dental insurance providers and number on file.
Create proper documentation for patients and facilitate proper follow-up among staff.
Schedule, re-schedule appointments as needed: fill cancellations and openings within the schedule.
Collecting payments as needed and proper allocation to the dental providers.
Balance cash and receipts daily.
Performing general office duties such as answering multi-line telephones, photocopying, filing, faxing, scanning, sorting and sending forms.
Organize and manage referrals to specialist including managing lab work request.
Process income and outgoing lab cases.
Perform other related duties as assigned by the Dentists and Office Manager.

Relevant Skills and Knowledge:

Must have previous experience working in a Dental Clinic and/or a recent graduate from a Dental Program. (1 Year Experience)
Ability to maintain professional working relationships with dental professionals, management and staff.
Coordinates with the Office Manager, overall activities for the front desk including but not limited to training and scheduling.
Ability to work in a fast pace environment
Ability to be resourceful and proactive when issues arise
Exceptional time-management skills
Strong attention to details.
Good judgement and critical thinking skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office (MS Word, Excel & Outlook)
Knowledge of Dentrix an asset but one-on one training is provided.

Job Types: Full-time, Permanent

Pay: $21.00-$25.50 per hour

Expected hours: 30 – 40 per week

Benefits:

Company events
Dental care
Disability insurance
Extended health care
Flexible schedule
Life insurance
On-site parking
Vision care

Flexible language requirement:

French not required

Application question(s):

Have you previously worked in a Dental Clinic and or, have you recently graduated from a Dental Program? Please provide details.
Are you currently living in Prince Edward Island OR Will you be relocating to Prince Edward Island in the near future?

Experience:

Dental Clinic: 1 year (required)
Front Desk Reception in a Dental Clinic: 1 year (required)

Work Location: In person

Expected start date: 2025-08-18

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