Patient Care Coordinator – Langford (Victoria), British Columbia

At Avant Respiratory, we are committed to providing the highest quality sleep therapy services across Canada. We provide clinical consultation and treatment for snoring and sleep apnea. We are dedicated to helping our patients improve their lives through better sleep.

We're growing, and we're looking for a Patient Care Coordinator who's organized, people-first, and ready to build a meaningful career in healthcare - no clinical background needed.

What You’ll Do

Answer phones, respond to patient inquiries, and schedule appointments
Assist patients in person, by phone, and virtually with questions and general support
Manage incoming referrals and prepare patient files
Maintain accurate documentation and update electronic medical records
Coordinate insurance coverage, pre-authorizations, and claim submissions
Process payments, create invoices, and support inventory management
Support clinicians with day-to-day administrative tasks
Maintain clinic organization and professional presentation
Schedule equipment maintenance and repairs as needed

What We’re Looking For

Previous experience in customer service, administration, reception, or a patient-facing role is an asset
Friendly, professional, and confident when interacting with patients
Strong communication and interpersonal skills
Excellent organizational skills and attention to detail
Able to prioritize and manage multiple tasks at once
Strong problem-solving skills and a willingness to learn
Comfortable picking up new software and computer systems
Experience with EMR systems or in healthcare is an asset - but not required

What We Offer

Full training provided
Extended Health, Dental & Vision Care
Life & Disability Insurance
RRSP Matching after 3 months
Paid Time Off
Real opportunities for career growth and development
Meaningful work that genuinely improves patients' quality of life
Supportive, collaborative team

Job Details

Job Type: Full-Time, Permanent
Schedule: Monday-Friday
Location: Langford, BC - In-Person
Salary: $20.00 - $23.00 per hour

Job Type: Full-time

Pay: $20.00-$23.00 per hour

Benefits:

Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Ability to commute/relocate:

Langford, BC V9B 2X4: reliably commute or plan to relocate before starting work (required)

Application question(s):

If offered the position, how soon could you start?
Tell us about your customer service, administrative, or patient care experience.

Experience:

Administrative: 1 year (preferred)

Work Location: In person

Avant Respiratory jobs

Patient Care Coordinator