Skills
- Power Practice
- Insurance Processing
- Appointment Scheduling
- Front Desk Administration
- Patient Communication
- Customer Service
- Administrative Support
- Microsoft Office (Word, Excel, Outlook)
- Telephone & Email Communication
- Organization & Attention to Detail
- Time Management
- Multitasking
- Team Collaboration
- Problem Solving
About
Friendly and detail-oriented professional with over five years of customer service and administrative experience. Currently completing the Dental Receptionist Certificate Program at Langara College, with training in patient scheduling, insurance processing, Insurance Breakdown Reports, Power Practice software, and front desk operations. A quick learner with strong communication, organizational, and multitasking skills, committed to providing excellent patient care and contributing to a positive team environment.