Yosh Macz

Skills

Dental terminology & procedures, Appointment scheduling & patient flow, Insurance breakdowns & estimates, Patient communication & relationship building, Billing & payment coordination, Multi-line phone systems, Conflict resolution & problem-solving, Sales & client experience

About

Dental Receptionist-in-training with a strong background in customer service, sales, and client relations with training in dental terminology, treatment coordination, and insurance processing. Experienced in managing high-volume environments, building client trust, and confidently discussing pricing and services.