Job Overview
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience in medical or dental offices is a plus, but not required. The position offers an opportunity to be an integral part of our administrative team, ensuring smooth daily operations.

Duties

Greet visitors and clients warmly, maintaining a professional and friendly demeanor
Manage multi-line phone systems, screen calls, and direct inquiries appropriately
Schedule appointments and coordinate calendars using Microsoft Office and Google Workspace tools
Perform data entry and maintain accurate records using QuickBooks and other office software
Handle filing, photocopying, scanning, and other clerical tasks with attention to detail
Assist with billing, bookkeeping, and basic administrative duties as needed
Support customer service efforts by addressing inquiries promptly and professionally
Maintain a clean and organized front desk area to ensure a welcoming environment
Proofread documents for accuracy and clarity before distribution

Skills

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
Strong computer skills with the ability to learn new software quickly
Experience with data entry, filing systems, and clerical procedures
Excellent customer service skills with professional phone etiquette
Ability to handle multi-line phone systems efficiently
Strong organizational skills with attention to detail and accuracy
Typing speed of at least 40 words per minute with proofreading capabilities
Previous office experience preferred; medical or dental office experience is a plus
Knowledge of QuickBooks or bookkeeping is advantageous
Demonstrated ability to support administrative functions in a professional setting

This role is vital in ensuring efficient front desk operations while providing outstanding support to staff and visitors alike. We value candidates who are proactive, personable, and detail-oriented.

Job Type: Full-time

Pay: $28.00-$31.00 per hour

Expected hours: 30 per week

Benefits:

Dental care
On-site parking

Work Location: In person

Aulona Dental Clinic

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Front Desk Receptionist