Job description

We’re Hiring! Front Desk Med Spa Reception & Client Experience Coordinator

This role is ideal for someone who thrives in a fast-paced medical aesthetics environment, excels in customer service and sales support. You and your smile will be the first impression of our brand, supporting seamless daily operations while building lasting client relationships through professionalism, warmth, and attention to detail!

Job Summary
We are seeking a polished, client-focused Front Desk & Client Experience Coordinator to deliver an elevated, luxury experience at every client touchpoint to join our team. The ideal candidate will be outgoing, kind/considerate, positive/happy and have a strong background in providing an exceptional guest experience. This role requires excellent communication skills, work ethic/initiative, attention to detail, and a commitment to maintaining a clean and sanitary environment. The team member will be responsible for ensuring client satisfaction and promoting/educating clients on retail products.

Responsibilities

Be the first impression of Beauty Matched Med Spa, delivering a warm, elevated, and memorable client experience from arrival to departure
Manage front-desk operations, scheduling, and daily clinic flow with professionalism and attention to detail
Educate clients on our premium medical aesthetic treatments and medical-grade skincare lines
Support retail sales, memberships, and payments with accuracy, discretion, and confidence
Maintain immaculate client records and ensure appointments run seamlessly and on time
Address client questions or concerns with empathy, poise, and a solutions-oriented approach
Collaborate closely with medical aestheticians, nurses, and leadership to support smooth daily operations
Inventory, receive shipments, cleaning and help maintain an organized, luxury med spa environment
Uphold and represent the Beauty Matched Med Spa brand standards, values, and reputation at all times

What You Bring

A passion for elevated customer service, wellness, and medical aesthetics
Strong communication skills with a natural ability to build trust and rapport
Sales confidence and organizational excellence, with exceptional attention to detail
The ability to multitask and thrive in a fast-paced, high-expectation environment
A polished, positive, and professional presence with a client-first mindset

Why Beauty Matched Med Spa

Luxury with Integrity – We are built on precision, care, and honesty. Every client interaction matters, and excellence is the standard.
Career Growth, Not Just a Job – We invest in our team with training, mentorship, and opportunities to grow into leadership, sales, or specialized roles.
High-Performance, Supportive Culture – You’ll work alongside motivated professionals who value teamwork, accountability, and continuous improvement.
Exposure to Advanced Medical Aesthetics – Gain hands-on experience with cutting-edge technologies, premium skincare, and high-level client care.
Pride in the Brand – Beauty Matched Med Spa is known for results-driven treatments and an elevated client experience — and our team takes pride in representing that reputation every day.

Beauty Matched Med Spa offers a modern, luxury work environment, access to the latest aesthetic technology & treatments, competitive compensation (based on experience/education to receive full health benefits, paid vacation, etc.) and a supportive team culture with continued education.

Join our team and contribute to creating an inviting atmosphere where clients can relax and rejuvenate while receiving industry leading medical aesthetic services!

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Benefits:

Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care

Ability to commute/relocate:

Sarnia, ON N7S 5R6: reliably commute or plan to relocate before starting work (required)

Experience:

med spa or beauty spa/clinic: 1 year (required)
Medical Aesthetics Front desk/Client Relations: 1 year (required)

Work Location: In person

Beauty Matched Med Spa

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