Job Overview
We are expanding our practice at the Cold Lake Dental Centre and are looking for a Treatment Co-ordinator to join our team. The ideal candidate will be a friendly, organized, and confident individual who is comfortable speaking with patients about dentistry, explaining treatment plans, and supporting our clinical team in a fast-paced environment. This role is central to helping patients understand their dental needs and ensuring they receive timely, professional care.

Duties

Greet patients and guide them through their treatment journey with warmth and professionalism.
Review dental treatment plans with patients, ensuring they understand procedures, costs, timelines, and next steps.
Present financial options clearly and accurately, including insurance estimates and payment arrangements.
Coordinate appointments efficiently to support both patient flow and provider schedules.
Communicate with dentists, hygienists, and assistants to ensure smooth daily operations.
Follow up with patients regarding pending treatment, outstanding questions, and post-appointment care needs.
Maintain accurate patient records and documentation in our practice management software.
Support the front desk team with administrative tasks as needed.

Requirements

Strong communication and interpersonal skills.
Professional, positive attitude with a patient-focused approach.
Organized, detail-oriented, and able to multitask effectively.
Comfortable discussing treatment plans and financial information.
Diligent and hard working.

Training provided for the right candidate that already has dental office experience.

Job Type: Full-time

Pay: $25.00-$31.00 per hour

Benefits:

Dental care

Work Location: In person

Cold Lake Dental Centre

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