Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative duties efficiently. This role requires a friendly demeanor, strong communication skills, and familiarity with dental office operations. Prior experience with electronic medical records and dental software is highly preferred. The Dental Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.

Duties

Dental Background is a MUST!
Greet patients warmly and check them in upon arrival
Schedule, confirm, and reschedule patient appointments using TRACKER.
Manage multi-line phone systems to answer inquiries and direct calls appropriately
Verify patient insurance information and update electronic medical records accurately
Collect payments, co-pays, and process billing transactions
Maintain organized front desk area and ensure all patient forms are completed correctly
Assist with administrative tasks such as filing, faxing, and data entry
Prepare patient charts and ensure confidentiality of sensitive information
Coordinate with dental staff to facilitate smooth clinic operations
Handle patient inquiries professionally and provide excellent customer service

Skills

Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting
Proficiency with dental practice management software such as Dentrix and Epic is highly desirable
Strong knowledge of medical terminology relevant to dentistry and healthcare documentation
Experience working with electronic medical records (EMRs) systems
Excellent communication skills, both verbal and written, along with exceptional interpersonal abilities
Ability to manage multi-line phone systems efficiently in a fast-paced environment
Strong organizational skills with attention to detail for scheduling and record keeping
Familiarity with office equipment and administrative procedures in a healthcare setting
Prior experience in medical or dental office environments is preferred but not required

This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care.

Job Types: Full-time, Permanent

Pay: $23.00-$25.00 per hour

Benefits:

Casual dress
On-site parking

Experience:

Dental receptionist: 2 years (required)
Dental office: 1 year (required)

Location:

Toronto, ON M3B 3S6 (required)

Work Location: In person

Dentistry on Duncan Mill

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