Office Manager – Dream Orthodontics [South Surrey, BC] | Full-Time, Hourly | (commensurate with experience)

We're not looking for someone to fill a seat. We're looking for the person who runs the room.

Dream Orthodontics is a thriving, fast-paced orthodontic clinic built on exceptional patient care and a high-performing team. We're growing - and we need a sharp, emotionally intelligent Office Manager who can be the operational backbone of everything we do.

This is a right-hand-to-the-doctor role. You'll own the people side of our practice: hiring the right humans, holding the team accountable, keeping schedules tight, and making sure we're always operating at the highest standard. If you thrive in controlled chaos, lead with empathy, and have zero tolerance for mediocrity - keep reading.

What You'll Own

Full-cycle hiring, onboarding, and offboarding : you build the team
Performance management: reviews, coaching, difficult conversations
Staff scheduling across a busy multi-chair clinic
HR compliance, policy enforcement, and employee documentation
Day-to-day operations- when something's broken, you fix it

What We're Looking For

5–7 years of office or practice management experience (healthcare or dental/orthodontics a strong asset)
University degree preferred
Demonstrated HR experience: you've hired, coached, and let people go
Exceptionally high emotional intelligence: you read people well and communicate even better
Self-starter who doesn't wait to be told what needs doing
Thick skin, warm heart, and a bias for action

This Role Is NOT For You If:

You need hand-holding or constant direction
Conflict makes you shut down instead of step up
You treat "good enough" as a finish line
You've never managed people and had hard conversations

To Apply: Submit your resume and a brief cover note (3–5 sentences max) telling us: what makes you the person a busy doctor can actually rely on. Generic cover letters will not be read.

Only shortlisted candidates will be contacted. We move quickly for the right person.

Benefits:

Extended health care
Life insurance
On-site parking
Paid time off

Work Location: In person

Dream Orthodontics

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Office Manager-- Orthodontics Office